Changing the Cisco IP Phone Audio Device

Information

User wants to change the the audio device using the Cisco IP Phone

 

Environment

  • Windows 10
  • Cisco IP Phone

 

Process

  1. Plug in / connect the desired Headset
  2. Open IP Phone
  3. Click on the Menu square next to the Minimize, Maximize, & Close buttons at the top of the window/application.
  4. Click Preferences
  5. Click Audio Tab
  6. Change the drop down menu to the new device on all drop downs.
  7. Run the Audio Tuning Wizard on that new device

Details

Article ID: 1811
Created
Mon 3/1/21 10:56 AM
Modified
Tue 4/19/22 12:13 PM