Cisco Phone Voicemail Notifications in Gmail


How can I get email notifications when I get a voicemail on my Cisco IP Phone?



  • G Suite
    • Gmail
  • Cisco 
    • IP Phone
    • Cisco Unity



This process will only be available on campus or through VMware.

This process is only for individual extensions not for department lines.



  1. Navigate to Cisco Unity Web Inbox
  2. Log in to this system by using your Campus Network Login.
  3. Click Settings.
  4. Click Notification Devices > View Notification Devices.
  5. Click HTML under the devices column.
  6. Check the box next to Notification Enabled.
  7. ​​Enter in the email to send the notifications to.
  8. Select a template:
    • New_VM_Message is specifically written for use at GRCC.
  9. Check the all voice messages box if not selected already.
    • You can choose what times of the day to be notified. The default notification schedule is 24 hours.
  10. Click Save.
  11. Click Notification Devices > View Notification Devices.
  12. Click the box next to HTML.
  13. Click Save.
0% helpful - 1 review


Article ID: 1139
Wed 4/24/19 8:18 AM
Mon 3/30/20 3:10 PM