Name Change Process

Question

What is the process to change my MyGRCC account username to match my new legal name?

Environment

  • TeamDynamix
  • PeopleSoft (Online Center)
  • Canvas
  • Google Workspace (Gmail, Drive)

Answer

Note: If you are looking to update to a preferred name rather than a legal name, please see the GRCC policy on Preferred Name Changes (opens in a new window).

Students and employees of GRCC may request a username change through IT to update their MyGRCC account. This username is used for the MyGRCC portal, Canvas, Online Center, and Google Workspace.

Step 1: Update Legal Records

Before IT can process a username change, your name must first be updated in the official system of record:

  • Students: Contact the Student Records Department.
  • Student Employees: Contact Student Employment Services.
  • Staff and Faculty: Contact the Human Resources (HR) Department.

Step 2: Submit IT Request

Once your legal record is updated, submit the Name Change Request form (opens in a new window) in the IT Service Catalog.

  • You will select a preferred date and time for the change.
  • You must remain logged out of all GRCC systems for at least one hour during the transition.
  • IT Support will notify you via your provided contact information once the new username is active.

Step 3: Post-Change Actions

  • Instructors: Students must inform their instructors of the change, as instructors are not automatically notified when a username is updated.
  • Google Profile: Manually update your display name at myaccount.google.com (opens in a new window). This controls how your name appears in Gmail and Drive.
Important: Notify your contacts that your email address has changed. Do not set up email forwarding to an external personal account; this can cause the GRCC domain to be blacklisted by security filters.

 

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MyGRCC Account Name Change
Request a network username change to match your new legal name.