Description
Use this form to request an update to an existing software title installed on GRCC devices.
Each request is reviewed to verify compatibility with GRCC systems, compliance with manufacturer licensing terms, and potential impacts to other users or integrations.
Any software updates for classrooms, labs, or multimedia stations fall under the Instructional Software (ISW) process. GRCC defines instructional software as any application used by students in a classroom, lab, or on a mobile device to support learning objectives.
ISW requests should be submitted during the following request windows:
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Fall Semester: due by the last Friday in June
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Winter Semester: due by the last Friday in November
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Summer Semester: due the Friday before spring break
Requests received outside these windows, particularly those submitted after a semester begins, may require approval from your Associate Dean and the Chief Information Officer. Our team will follow up with you if your request requires escalation.
Key Features
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Request updates to existing software titles
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Ensures version control, licensing compliance, and security maintenance
Eligibility
This service is available to all faculty and staff.