Delegating Backup to ImageNow/Perceptive Content Supervisor Queue

Question

How do I delegate my Supervisor/Timesheet approval queue to another employee?

 

Environment

  • Perceptive Content (ImageNow)
  • Online Center

 

Answer

Users with supervisor queues in ImageNow for time sheets and LOAs are now able to assign their backup users through the Online Center.

  1. Log into the Online Center
  2. Navigate to the Supervisor Self Service home page using the drop down at the top of the page.
  3. Click on the Supervisor Backup Delegation panel
  4. Enter in the Employee ID number of the person you would like to have access to your queue or click on the magnifying glass to search via first and last name.
    • You can add multiple people if desired.
  5. Select the beginning and end date for the access.
    1. Leave the end date blank for more permanent delegation
  6. Click Save
Note: There is a process that runs hourly which updates the queues in ImageNow with this access

To remove an individual click the minus sign next to the user on the Supervisor Backup Delegation panel

If for some reason you are unable to complete this process, please contact HR with your request at (616) 234-3972

 

Details

Article ID: 872
Created
Tue 6/19/18 4:29 PM
Modified
Fri 7/16/21 5:46 PM