Managing Call Queues and Shared Lines in Zoom Workplace

Information

Login and Logout of Zoom Phone Call Queues or Shared Lines

Environment

• Zoom Workplace (softphone)

Process

Login/Logout of Call Queues or Shared Lines

1. Open the Zoom Workplace software.
2. Go to your Profile Picture in Zoom Workplace.
3. Select Receive Shared Calls.
4. Turn the various call queues on or off to change your status.  The change takes effect immediately.