What kind of calls can I make on Zoom Phones?

Question

What kind of calls can I make?

 

Environment

  • Zoom Phone

 

Answer

That depends upon your Zoom phone license.

There are three types of licenses:

Basic

  • Will be given to users who rarely make or receive external calls and make mostly internal calls.
  • Allows for incoming and outgoing internal calls.
  • Individuals with this license will still be able to make outgoing calls with common area phones.
  • External calls can be transferred from another Zoom user.

Metered

  • Will be given to the majority of staff and faculty. 
  • Allows for incoming and outgoing calls to the United States and Canada.

Common Area

  • Will be placed in classrooms, adjunct spaces, work rooms and other common spaces.
  • All locations allow for incoming calls. All but classrooms will allow for external calls.

All calling plans allow you to make emergency calls.

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