Unable to access PDF version of Academic Progress Report

Issue

User needs to access Academic Progress Report as a PDF in order to submit a Financial Aid appeal, but is getting various not available messages in the Academic Progress tile.

 

Environment

  • Online Center

 

Information

The academic progress report should become available once the current semester starts. It's meant to be interactive and not printable, but there's a workaround: run a What-If report.

 

Resolution

  1. Log into MyGRCC
  2. Click the Online Center tile
  3. Click on Academic Progress
    • It might say that it is not available, but do not worry about that
  4. Click View What-if Report 
  5. Click Create New Report
    • On the page that appears, do not change any information (unless your program/plan is occurring in a future semester, find that info by following the steps below.
      1. Clicking Academic Records
      2. Click Declare Academic Program.
      3. If you have a future dated program/plan show on this page 
  6. Update information on Create What-If Scenario page to match information found above
  7. Click Submit Request
  8. Click View Report as PDF.
    • It will open the report in pop-up in a printer friendly PDF. Check that pop-ups aren't disabled.