Unable to access PDF version of Academic Progress Report

Issue

User needs to access Academic Progress Report as a PDF in order to submit a Financial Aid appeal, but is getting various not available messages in the Academic Progress tile.

Environment

• Online Center

Information

The academic progress report should become available once the current semester starts. It's meant to be interactive and not printable, but there's a workaround: run a What-If report.

Resolution

1. Log into MyGRCC
2. Click the Online Center tile
3. Click on Academic Progress
   • It might say that it is not available, but do not worry about that
4. Click View What-if Report 
5. Click Create New Report
   • On the page that appears, do not change any information (unless your program/plan is occurring in a future semester, find that info by following the steps below.
     1. Clicking Academic Records
     2. Click Declare Academic Program.
     3. If you have a future dated program/plan show on this page 
6. Update information on Create What-If Scenario page to match information found above
7. Click Submit Request
8. Click View Report as PDF.
   • It will open the report in pop-up in a printer friendly PDF. Check that pop-ups aren't disabled.