Canvas Support

Canvas

Question

How can I get help with Canvas?

Environment

Canvas

Answer

Note: Live Canvas Support is available 24/7 to GRCC faculty, staff, and students through the Help menu in Canvas Global Navigation. To access live support: Click on Help in Global Navigation > Select Chat with Canvas Support for live chat > Select Canvas Support Hotline for phone support.

Students

For general questions and how-to's, contact the Technology Learning Center
If something is broken or giving an error message, contact thee IT Support Desk at (616) 234-4357 or submit a ticket through the Service Portal.

Faculty and Staff

For training and general questions, contact the Teaching, Learning, and Distance Education (TLDE) department.
If something is broken or giving an error message, contact thee IT Support Desk at (616) 234-4357 or submit a ticket through the Service Portal.

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