Canvas Support

Summary

This article provides information on how to get help with Canvas

Body

Question

How can I get help with Canvas?

Environment

Canvas

Answer

Note: Live Canvas Support is available 24/7 to GRCC faculty, staff, and students through the Help menu in Canvas Global Navigation. To access live support: Click on Help in Global Navigation > Select Chat with Canvas Support for live chat > Select Canvas Support Hotline for phone support.

Students

For general questions and how-to's, contact the Technology Learning Center (opens in a new window)
If something is broken or giving an error message, contact thee IT Support Desk at (616) 234-4357 or submit a ticket through the Service Portal (opens in a new window).

Faculty and Staff

For training and general questions, contact the Teaching, Learning, and Distance Education (TLDE) department (opens in a new window).
If something is broken or giving an error message, contact thee IT Support Desk at (616) 234-4357 or submit a ticket through the Service Portal (opens in a new window).

Details

Article ID: 27

Created

Thu 7/6/17 1:16 PM

Modified

Fri 8/14/26 4:55 PM

Accessibility Check

Yes