Unable to access external job applicant page

Issue

An external applicant is unable to log into the external job application page. 

Environment

  • CSProd 

Resolution

  1. Open CSProd (opens in a new window). 
  2. Click User Profile. 
  3. Search APPLICANT.
  4. Scroll down to the Account Lock section and uncheck the Is Locked box.
  5. Click Save.
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