Description
Request a meeting with the IT Service Management Analyst and TeamDynamix consultants for a demonstration of the platform and how it can potentially benefit your department.
While Information technology Service Management (ITSM) methodologies have often been inherently confined to IT, there’s a shift occurring and an increasing number of organizations are adopting long-established service management practices to run their operations more efficiently outside of IT too. When companies roll out service management to departments and teams outside of IT, or throughout the entire organization this is called Enterprise Service Management (ESM).
Key Features
- Robust tracking and reporting of all incoming and outgoing requests
- Increased visibility to our end users
- Improved clarity that comes from looking at data collected in a methodical way
- Access to all of TeamDynamix applications including ticketing, asset tracking, knowledge management, project management, and a public facing client portal
- Institutional familiarity with the application
Eligibility
- Any full time staff or faculty may request a demo