What is TeamDynamix (TDX)

Question

What is TeamDynamix (TDX)?

 

Environment

  • TeamDynamix (TDX)

 

Answer

TeamDynamix (TDX) is a web-based platform with service management, project management, and asset management capabilities utilized by GRCC located at grcc.edu/supportdesk.

TeamDynamix Environments include:

  • TDNext (Technician Portal)
    • Service Management (Ticket/Request/Work tracking)
    • Asset management
    • Time & Expenses management
  • TDClient (Client Portal)
    • Knowledge Base
    • Questions Module 
    • Service Catalog
  • TDAdmin (Administrative Portal)
  • Projects (Project Management Portal)

The platform is used by various departments on campus and is available to everyone in the campus community and the public. Staff, faculty, and students can access restricted information by signing in through the MyGRCC Single Sign On page

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