00001038 - Director of Print Solutions

Provide College wide leadership, working closely with customers and staff to provide exemplary graphic solution services, make improvements and develop new cost effective approaches and solutions for the College. Develop, maintain and update Print Management and template design software.

Direct the operations of print, mail, and external portals, enterprise print management, and other forms of design media at ePRINT.

Requisition ID:
Position Number: 00001038
Employee Group: Professional, Management and Administration
Schedule: 40 hours/52 weeks
Compensation:
Benefits: Full-time Part-time Limited Benefits
Reports to:
Posting Opens:
Posting Closes: 

ESSENTIAL FUNCTIONS

  • Direct the staff, services, business and production operations, processes, and resources of the Printing, Print Management and template design software, and Mailing Solutions Units

  • Evaluate and develop solutions based on needs assessment, acquisition, placement, operation, maintenance, evaluation and effective usage of the enterprise fleet of copier/printer/fax machines and student copiers

  • Develop software templates, web pages, inventory and equipment pricing of software within ePrint while maintaining workflows and oversee software applications to assure timely and efficient processing of departmental work

  • Supervise and manage staff within the ePrint and mail services

  • Monitor and maintain close oversight of departmental budgets and resources including revenues, expenses, and inventory, assuring sound business and financial management practices are followed at all times

  • Monitor cash drawer and cash counts for deposits

  • Develop and maintain ePrint strategies to maximize the needs of the customers within the college and external customers

  • Stay continually current with industry advances and innovations in technology. Provide analysis and evaluation of advances relative to how they apply to our operation and assist and/or lead in appropriate implementation

  • Oversee the maintenance of equipment and assure that all equipment and work areas are maintained at the highest levels to maximize efficiency and maintain high production and quality standards

  • Oversee the timely purchasing of materials, supplies and external services required to produce customer requests, and monitor the quality of products and services to assure they meet the requirements of the College and the customer

  • Maintain accurate records of customer activity history, departmental performance and operating costs. Regularly review them to assure the highest possible level of customer satisfaction, efficiency and cost control

  • Maintain accurate cost and price lists for all services and materials, and assure customers are properly billed for services and products they receive. Adjust costs and prices on a regular basis to reflect fluctuations in the cost of materials, labor, and services purchased

  • Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position

  • Performs other related duties as assigned

JOB SPECIFICATIONS

Educational Credentials

  • Bachelor degree in Business Management or related field

  • Degree or certificate in Print Management

Work Experience

  • Minimum of five years of print management and business practices

  •  Experience working with or in a printing environment with knowledge of paper and printing processes

  •  Must be proficient in Acrobat, Imposition, print management, imposition and file manipulation software

  • High level of interpersonal skills and the ability to work as part of a procurement team

  • Must have experience in running digital print equipment

Skills

  • Trained Knowledge of Print Management Software

  • Must be well versed in the operation and application of technology used in the industry including digital print technologies such as color management and variable data and trans-promotional printing

  • Trained in Adobe software

  • Knowledge of web building

  • Knowledge of USPS regulations and mailing standards)

  • Ability to communicate and work effectively with individuals and groups from various identities, cultures and backgrounds, in a culturally competent manner

  •  Ability to network and build relationships

  • Ability to engage in ongoing professional development activities related to job duties

  • Ability to travel to off-campus locations; must possess reliable transportation

Physical Demands

  • Ability to lift and move up to 50 pounds

  • Ability to sit for extended periods of time 

  • Ability to be on your feet for long periods of time

Mental Demands

  • Demonstrated ability to communicate effectively, both verbally and in writing

  • Outstanding work ethic and integrity. Provide creative problem solving while staying within the parameters of best practice

  • Ability to prioritize workload

  • Optimistic attitude and proven ability to function effectively as a team member, and provide excellent  customer service for internal and external GRCC stakeholders

  • Commitment to GRCC’s Vision, Mission, Values and Goals

Working Conditions

  • GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website

  • Able to work on computers for extended periods of time

  • Able to multitask in all areas of production

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