The Senior Program Manger plans, directs and coordinates projects to ensure that project goals are accomplished within the prescribed timeframe and funding parameters. The Senior Program Manager will act as a customer liaison to facilitate on time delivery of planned new program initiatives, operations for Job Training and Workforce Training programs as assigned by the Dean or Associate Dean of Workforce Training, and to ensure compliance with federal financial aid, veterans services, and assessment activities for non-credit programs.
Requisition ID:
Position Number: 00001682
Department: Job Training & Workforce Training
Employee Group: Meet and Confer
Schedule: 40 hours/52 weeks
Compensation: AM2; $63,287
Benefits: Full Time
Reports to: Associate Dean School of Workforce Training
Posting Opens:
Posting Closes:
ESSENTIAL FUNCTIONS
- Consults with leadership and reviews non-credit program class schedules, room assignments, and project proposals to determine goals, time frame, funding limitations, and procedures for accomplishing project, staffing requirements and allotment of resources
- Develops project plans specifying: goals, strategy, staffing, scheduling, contingency plans and allocation of available resources in partnership with the Associate Dean and Dean
- Identifies and schedules project deliverables, milestones, and required tasks
- Trains staff and faculty on topics related to assessment, compliance for non-credit financial aid, veterans' services and workforce program funding
- Establishes standards and procedures for program and project reporting and documentation
- Reviews status reports prepared by project personnel and modifies schedules and plans as required
- Prepares project status reports and keeps management, clients and other informed of project status and related issues
- Confers with workforce faculty and staff to provide technical advice and resolve problems
- Develops business processes that ensure developed application meets all project requirements
- Develops and maintains technical and project documentation. Coordinates the collection, compilation and analysis or program data; develops, write and presents comprehensive (statistical and narrative) program reports
- Coordinates project activities with marketing/outreach, sales, operations, customer support, and client staff to ensure goals and requirements are met
- Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
- Performs other related duties as assigned
JOB SPECIFICATIONS
Education Credentials
- Bachelor's degree in Applied Arts, Communication, Career Technical Education or Business required, Master's degree preferred
- Project Management certification is preferred
Work Experience
- 3-5 years experience working in business field, higher education, or career technical education
- Technology experience in Microsoft Office Suite, Google products, experience using high education enterprise systems is preferred
Skills
- Training and teaching others
- Communicating with supervisors, peers or subordinates
- Establishing and maintaining interpersonal relationships.
- Gathering information
- Thinking creatively
- Developing objectives and strategies.
- Selling or influencing others.
- Analyzing data or information
Physical Demands
- Must be able to drive to various meetings and events around the state of Michigan
Mental Demands
- Ability to prioritize and work with multiple deadlines
- Ability to work in a fast pace environment
- Must maintain confidentiality
- Must be efficient and possess good organization, problem-solving, decision-making and analytical skills
- Must use good and independent judgement in handling sensitive or difficult situations
Working Conditions
- GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
- Some schedule flexibility is needed to attend events or activities. Regular attendance during normal scheduled hours 80% of the time. There is the opportunity for some schedule flexibility to meet work needs.