The Student Navigator will serve as a resource and mentor for students enrolled in the middle college programs through GRCC as part of a 13th year high school cohort model. This position requires active support and guidance for students as they transition into a collegiate environment. The Student Navigator will ensure students are equipped with the necessary tools and strategies to be successful college students. The Navigator will maintain consistent contact with students and serve as a liaison between faculty and administration at the high schools and Grand Rapids Community College.
Requisition ID:
Employee Group: Professional, Management and Administration
Schedule: 40 hours/52 weeks
Compensation: AP3; $21.82 per hour
Benefits: Full-time
Reports to: Director of High School Partnerships
Posting Opens:
Posting Closes:
ESSENTIAL FUNCTIONS
- Provide on-site support services for GRCC middle college students, faculty & programs
- Refer and connect students to GRCC resources
- Mentor and middle college students resulting in increased student retention and completion rates
- Input and report student data, providing weekly reports to Academic Outreach team
- Support the development of non-cognitive skills that are essential for academic success and college persistence (e.g. resilience, self-regulation and advocacy, and social comfort)
- Address student needs or challenges in response to early alert reports
- Proactively intervene when students show early signs of attendance, behavior, or academic concerns
- Assist students in exploring career options, setting career goals and connecting them with internships, job shadowing opportunities or career development workshops
- Coordinate with high school staff to create individual remediation plans as necessary
- Maintain appropriate documentation and notes of student interactions, referrals, and resources
- Monitor and track student success
- Recruit and promote program at outreach and community events
- Assist with test proctoring and application processing as needed
- Coordinate summer orientation programs for middle college students Participate in department meetings as needed
- Persons in this role are identified as a Campus Security Authority (CSA). CSA's will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act.
- Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position
- Performs other related duties as assigned
JOB SPECIFICATIONS
Educational Credentials
- Bachelor’s degree required, Master’s degree preferred
Work Experience
- Prior experience working with high school students preferred
- Proven student support services and experience with participants with diverse backgrounds and barriers
- Experience with at-risk and underrepresented populations preferred
- Knowledge of data reporting systems, experience with data tracing and preparing reports
Skills
- Ability to relate to diverse high school student populations
- High level of energy, enthusiasm, and the ability to be innovative and creative
- Ability to organize work, handle multiple tasks, and meet time lines in a multi-project environment
- Ability to work independently and collaboratively
- Proficient in use of electronic student information systems (PeopleSoft), Microsoft Office (especially Excel), and other Internet applications preferred
- Self-motivated with the ability to work with minimal supervision
- Experience with data tracking and preparing reports
- Ability to maintain a positive customer and student oriented approach in a demanding work environment
- Strong interpersonal skills
- Proven experience working with diverse populations both with individuals and groups
- Compliance with FERPA guidelines
- Understanding of the mission and philosophy of middle college
Physical Demands
- The position requires long periods of sitting, standing, reading and writing, listening and speaking
- Must be able to lift up to 20 pounds
Mental Demands
- Must be able to communicate effectively and efficiently both verbally and in writing
- Must be able to effectively and confidentially manage high stress student issues and concerns
Working Conditions