Question
How do staff/faculty/students access GRCC resources when they are living / visiting another country?
Environment
- GRCC Resources
- PeopleSoft
- Blackboard
- grcc.edu
Information
Before traveling internationally, it is important to plan for the technology access you will need at your destination. Some technologies are not permitted to travel into certain nations. There may be limitations on what GRCC resources can be accessed from some locations, which may require alternative arrangements. Additionally, some access control mechanisms may function differently while traveling abroad. Once IT receives this service request, we will investigate what obstacles you may encounter while traveling and work with you to ensure you have the tools you need while you are away.
Staff traveling out of the country are strongly advised not to use their assigned college equipment. They need to get a laptop out of our loaner pool.
- The laptop needs to have a fresh image before they take it
- The laptop should be re-imaged before it touches our network when it comes back
- All laptops need to be encrypted
- Approval must be granted by a supervisor or dean (as noted in Use of College Equipment Off College Property policy 11.6)
- If there are special software needs, those exception need to be address by Information Security and the Director of IT Service Management and Endpoint Solutions.
Answer
Students
The grcc.edu domains are restricted outside of the US. It is recommended that students use a VPN service when trying to access them. Alternatively, you may submit a request to itsupport@grcc.edu providing your dates of travel as well as location(s) for assessment.
If you have additional questions please email itsupport@grcc.edu.
Staff
Staff Remote (or any VDI) can be accessed in the US, Canada, and Mexico (North America).
If traveling outside of North America Submit Laptop Loaner Request - You will be prompted to provide your travel location for assessment.