ImageNow - Could not find Application

Issue

When attempting a capture in ImageNow / Perceptive Content the following error occurs: "Could not find an application windows that matches the FA regular application plan"

 

Environment

  • ImageNow
  • Adobe Reader
  • Microsoft Word

 

Resolution

Adobe

Running an update to Adobe Reader will resolve the issue

Word

Clearing Cookies and Cache in the web browser resolved the issue

Details

Article ID: 1425
Created
Tue 11/19/19 2:26 PM
Modified
Wed 1/31/24 10:54 AM