Add / Remove a Folder on the S: Drive

Issue

A folder needs to be created or deleted from the S: Drive.

Environment

• Shared Network Drives

Information

Faculty and Staff can use the Network Drives (opens in a new window) service request to add or remove a folder from the S: Drive

Resolution

Gather Required Information

• Folder Name:
• Folder Location:
• Owner: (New members must be approved by owner or co-owner)
• Co-Owner:
• Description: (Add the description of the group so we know the purpose)

To Create a Folder

1. Create a new Service Request ticket or update the existing one if one was emailed in TeamDynamix (opens in a new window) 
2. Fill the required information
   • Requestor
   • Impact: Low
   • Urgency: Low
   • Responsible: Infrastructure
   • Subject: S: Drive Folder Creation
   • Service: File Storage and Network Sharing / Department Network Drive Request - New, Modification, or Audit
   • Type: Network & Connectivity / Network Storage
   • Description: include the information gathered above
3. Click Save
   • The ticket will be sent to the Infrastructure queue for completion.

To Remove a Folder

1. Create a new Service Request ticket in TeamDynamix (opens in a new window) or update the existing one if one was emailed in TeamDynamix
2. Fill the required information
   • Requestor
     Note: The request should come from the owner of the folder
   • Impact: Low
   • Urgency: Low
   • Responsible: Infrastructure
   • Subject: S: Drive Folder Deletion
   • Service: File Storage and Network Sharing / Department Network Drive Request - New, Modification, or Audit
   • Type: Network & Connectivity / Network Storage
   • Description: include the information gathered above
3. Click Save 
   • The ticket will be sent to the Infrastructure queue for completion.