Question
How do I get the best experience when working with the virtual labs through Omnissa Horizon (VMWare)?
Environment
- Omnissa Horizon (VMWare)
- ATC Open Lab
- Student Virtual Lab
- Adobe Remote Lab
Answer
GRCC provides students access to licensed software through the virtual desktop platform, Omnissa Horizon. This allows students to use designated software for academic purposes from any location with an Internet connection, offering remote access via a full Windows desktop environment on personal devices.
To access the virtual computer lab from off-campus, you will need to use Omnissa Horizon. Please visit the knowledge base for Installing the Omnissa Horizon Client (opens in a new window).
For the best experience:
- Use a computer or laptop as compared to a tablet or phone.
- Ensure a minimum internet connection speed of 150-200 Mbps.
- Opt for the desktop version of Omnissa Horizon over the in-browser instance to minimize latency issues.
- If using the in-browser version, review the minimum system requirements for HTML Access (opens in a new window).
- In case of difficulties with Omnissa, the labs are available in our ATC and Library computer labs.
- Save your work frequently to Google Cloud storage using the virtual desktop’s web browser or your connected device.
- Users will not be connected to the same desktop each time you log in and each desktop is refreshed upon session termination.
For any issues, contact IT through the IT Support portal (opens in a new window) or call 616-234-4357. Assistance with personally-owned devices will be provided on a best effort basis and during normal business hours.