Installing the Omnissa Horizon Client

How do I install the Omnissa Horizon Client onto my computer? I want to access Staff Remote, Student Virtual Lab, or the ATC Open Lab using the Omnissa Horizon client; how do I download that?

Environment

• Omnissa Horizon
• macOS
• Windows
• ChromeOS
• iPadOS
• AndroidOS

Information

The Omnissa Horizon client is available for free download to all faculty, staff, and students. This software allows you to connect to GRCC campus resources while off campus using a secure connection. Based on your role at the college, there are different pools available for you to join:

• Staff and Faculty: Can access the Staff Remote pool to reach systems only available on campus, including time sheets and leave of absence forms.
• Students: Can access the Student Virtual Lab pool (basic campus software) and the ATC Open Lab pool (specialized/robust software).

Answer

Installing on a College-Owned Machine

Note: This section is not applicable for student loaner laptops.

1. Open the Software Center. For detailed steps, see the article: Accessing the Software Center (opens in new window).
2. Select Omnissa Horizon Client from the applications list.
3. Click the Install button (located in the lower right-hand corner of the window).
   • The installation process will take several minutes.
   • Note: If you are off-campus, the PaloAlto GlobalProtect VPN must be connected before accessing the Software Center.

Installing on a Personal Device

For more detailed and updated instructions on downloading the Omnissa Horizon Client, refer to Knowledge Base Article 4117 (opens in new window).

1. Go to mydesktop.grcc.edu (opens in new window).
2. Click the link to download the Horizon Client.
3. Locate the product named Horizon Clients.

If you are using an older version of Windows, visit Omnissa's documentation site (opens in new window) for legacy details.

Next Steps

Once installed, you may wish to view related guides for specific pool configurations or troubleshooting.