Unable to Log In to Blackboard

Summary

What credentials do I use for Blackboard? How to reset your Blackboard password.

Body

Issue

After logging into MyGRCC I am unable to access Blackboard

 

Environment

  • Web Browser
  • Blackboard
  • MyGRCC

 

Cause Check

  • You are a current or recently admitted GRCC student, faculty, or staff member.
  • You have Declared an Academic Program.
  • If you are a retuning student you are signed up for classes. 

 

Resolution

If student is currently enrolled

  • Clear Cookies and Cache.
  • Try a different browser or device.
  • Uninstall and reinstall the Blackboard app from phone (if applicable).

If student is not currently enrolled

  • Click the Online Center tile.
    • Click on Academic Records.
    • Select Declare and Academic Program from the left-hand menu.
    • Fill out the form.
  • OR
    • Click on Online Center.
    • Select Add or Drop a class and sign up for a course.

Details

Details

Article ID: 11
Created
Wed 7/5/17 4:04 PM
Modified
Thu 2/13/25 10:48 AM

Related Services / Offerings

Related Services / Offerings (1)

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