Body
Issue
After logging into MyGRCC I am unable to access Blackboard
Environment
- Web Browser
- Blackboard
- MyGRCC
Cause Check
- You are a current or recently admitted GRCC student, faculty, or staff member.
- You have Declared an Academic Program.
- If you are a retuning student you are signed up for classes.
Resolution
If student is currently enrolled
- Clear Cookies and Cache
- Uninstall and reinstall the Blackboard app from phone (if applicable)
If student is not currently enrolled
- Click the Online Center tile
- Click on Academic Records
- Select Declare and Academic Program from the left-hand menu
- Fill out the form
- OR
- Click on Online Center
- Select Add or Drop a class and sign up for a course