Updating Staff Bio and Photo ID on a GRCC Webpage

Issue

  • An employee's staff bio page needs to be updated or archived on a department webpage.
  • An employee has a new RaiderCard photo and would like it updated on their bio page.

Environment

  • grcc.edu (Public Website)

Information

The Communications and Marketing department manages the directory and bio information for the college. Detailed instructions for adding new bios, editing existing information, or archiving a bio can be found on the Faculty and Staff Bio support page (opens in a new window).

Resolution

  1. Self-Service: Follow the instructions provided on the Bio Support Page to submit updates or requests.
  2. Photo Updates: If you are requesting a photo update specifically from your RaiderCard, please note that these do not always sync automatically to the web.
  3. Follow-up: If requested content changes have not been updated after 24 hours, please contact the Web Team directly by emailing webhelp@grcc.edu.

 

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