When will my area be transitioned to Zoom Phone?

Question

What is the Zoom Phone transition schedule?

 

Environment

  • Zoom Phone

 

Information

The Zoom Phone transition will begin in September 2024 and end by March 2025.  People and places will be moved first, followed by devices such as fax machines and cordless phones.

 

Answer

Below is the tentative schedule for moving departments to Zoom Phone.

Completed

Information Technology
Facilities
Tutoring

Additionally, the following individuals have moved to Zoom ahead of their department:

Isabel Wemmer (Disability Support Services)

In Progress

The following individuals will be moving to Zoom soon ahead of their department:

Tari Mattox (Physical Sciences)

 

Future

 

October 1, 2024 (Ongoing)

Classroom Phones - Classroom phones will be installed as rooms become available.  Classroom phones that require a direct-dial number will be completed at a later date.
Classroom phones will have an internal extension, a speed dial for Campus Police and a speed dial for the Support Desk.  Classroom which have been changed will have a Yealink phone instead of a Cisco phone.

 

October 8, 2024

Campus Police
Enrollment Center
Job Training
Workforce Training


October 22, 2024

Communications
Emergency Call Boxes (outdoor)
Human Resources
Student Life

November 5, 2024

Academic Advising and Transfer Center
Admissions and Outreach
Child Development / Early Childhood Learning Lab
Counseling and Career Development
Dental
Disability Services
Financial Aid
Student Financial Services

Note: There is a time gap here because Zoom requires 30 days notice when we move more than 100 extensions from Cisco to Zoom.  All previous phases were 100 extensions or less.

December 10, 2024

Remaining departments including:

Student Records
Veterans Office
Bookstore
Business Division (Academic)
Lakeshore Campus
Library and Learning Commons
Nursing
Purchasing
Secchia Institute for Culinary Education (SICE)
K-12 Outreach
Student Success
Visual Arts
General Counsel
Liberal Arts Office Staff
College Advancement
GRCCePRINT
TRIO
Finance and Administration Office
Financial Services
President's Office
Promise Zone
Music
College Success Center
Operational Planning
Biological Sciences
Social Sciences
Ford Fieldhouse
Math
English
Business and Industry Office
Spectrum Theater
Stem Office
Provost Office
Language and Thought
Instructional Support
Criminal Justice
Computer Information Systems
TLDE
Food Service
Experiential Learning
Athletics
Occupational Support
Physical Science
Workforce Development Tech Operations
Budget and Business Services
Health Sciences Office
Manufacturing
Woodrick Center for Diversity, Culture, and Equity
Psychology
Institutional Research
Automotive Technology
Applied Technology
Radiologic Technology
Occupational Therapy
Mechanical and Architectural Design
Exercise Science
Faculty Association
Collegiate

January 14, 2025

Faxes, Cordless Phones, and anything that got overlooked.
Any remaining unassigned numbers

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Details

Article ID: 3918
Created
Wed 8/7/24 2:49 PM
Modified
Wed 10/2/24 7:18 AM