Issue
How to send a fax using the Ricoh multifunction printers on campus.
Environment
- Ricoh Multifunction Printers
- PaperCut
Resolution
- Prepare your document: Load the document into the automatic document feeder (face up) or place it directly on the scanner glass (face down).
- Log in: Tap your RaiderCard on the card reader.
- Alternative: Use the touch screen to enter your Campus Network Login credentials manually.
- Access functions: Tap the Device Functions button on the home screen.
- Select Account: Choose your personal account or a shared department account to charge for the transaction.
- Open Fax: Tap the Fax icon on the touch screen.

- Enter Number: Use the on-screen keypad to enter the destination fax number, then tap Finished.
- Send: Press the physical Start button on the printer console to begin the transmission.

Note: If the fax fails, an error page should print letting users know that the fax failed. A few printers are also configured to print out a page for both success and failure.