Canvas class not showing/missing after enrollment

Issue

I have changed my course enrollments or have recently signed up for a class, but it is not showing up in Canvas.

Environment

  • Canvas
  • Online Center

Information

Canvas updates every hour. The process to send changes to Canvas begins on the 40-minute mark; Canvas receives those changes on the :55 mark and implements all changes by around the :15 mark.

Resolution

Wait approximately 2 hours and your courses should appear.

If you do not see your course within 2 hours of the change or enrollment, please contact IT Support at 616-234-4357.

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