Employee Printing from a Personal Device

Question

As an employee, how do I print from a personal device?

Environment

• PaperCut
• Ricoh Printer
• Microsoft Windows
• macOS
• iOS
• Android
• ChromeOS

Information

Supported Operating System Versions

• iOS 16.0+
• macOS 12+ (Monterey) (64-bit)
• Windows 11, Windows 10 (64-bit and ARM64)
• Windows S mode is not supported at this time.
• Android 12.0+
• ChromeOS with Chrome version 128+

Answer

Faculty and Staff can print from a personal device while on campus using PaperCut Mobility Print. Follow the instructions below to get started.

Process

Step 1

Installation Required

Microsoft Windows

1. Launch your preferred web browser.
2. Navigate to the setup page PaperCut Mobility for a Windows device (opens in a new window).
3. Select Click this link to download the PaperCut Mobility Print installer.
4. Click the install file located in the bottom left corner of the web browser window and click Run when the download has completed.
   • Your device may ask to allow mobility print to make changes to your device; click Yes.
5. On the License Agreement screen, select I accept the agreement, then click Next.
6. Select a printer to add:
   • Choose GRCC_StaffDept-Color-Ricoh or GRCC_StaffDept-Gray-Ricoh when charging to a shared department account.
   • Choose GRCC-PersonalPrinting-Color-Ricoh or GRCC-PersonalPrinting-Gray-Ricoh when charging a personal account.
   • You may add all four printers listed if you anticipate needing to print from multiple printers.
7. Enter your MyGRCC Username and Passphrase; then click Next.
8. Click Finish to exit the Printer Setup Wizard.
9. Choose the desired document to print.
10. From the print preview window, make sure the correct GRCC network printers are shown from the printer drop-down list. Adjust print specifications as necessary.
11. Click Print.
12. Proceed to Step 2.

Android

1. Open the Google Play Store.
2. Install the Mobility Print app for PaperCut.
3. Launch the Mobility Print app and tap ANDROID SETTINGS.
4. Select Mobility Print from the Printing Services window.
5. Toggle the button in the upper right corner to enable the mobility service.
6. Open an app you want to print from.
7. Select the Share option within the app and then tap the Print option.
   • If the Share or Print options are not visible, check the help section of the app. Not all apps support Mobility Print.
8. Within the print preview window, tap the default printer in the upper left corner. It may be set to Save as PDF.
   • Choose GRCC_StaffDept-Color-Ricoh or GRCC_StaffDept-Gray-Ricoh when charging to a shared department account.
   • Choose GRCC-PersonalPrinting-Color-Ricoh or GRCC-PersonalPrinting-Gray-Ricoh when charging a personal account.
9. Tap the down arrow on the print preview window to adjust print specifications as necessary.
10. Tap the Print icon .
11. Enter your MyGRCC Username and Passphrase; then tap Print.
12. Proceed to Step 2.

ChromeOS

1. Launch Google Chrome and navigate to the Chrome Web Store.
2. Search for Mobility Print and click ADD TO CHROME.
   • The Mobility Print app should now be visible on your Apps homepage in Google Chrome.
3. Open the content you want to print.
4. Within the print preview window, click the default printer in the upper left corner. It may be set to Save as PDF.
   • Choose GRCC_StaffDept-Color-Ricoh or GRCC_StaffDept-Gray-Ricoh when charging to a shared department account.
   • Choose GRCC-PersonalPrinting-Color-Ricoh or GRCC-PersonalPrinting-Gray-Ricoh when charging a personal account.
5. Adjust print specifications as necessary.
6. Click Print.
7. Enter your MyGRCC Username and Passphrase in the PaperCut notification window; then click Print.
8. Proceed to Step 2.

No Installation Required

macOS

1. Click the Apple icon in the upper left corner and choose System Preferences (or System Settings on macOS Ventura and newer).
2. Click Printers and Scanners.
3. Click the Plus (+) icon under the Printers List.
   • The Add dialog box is displayed. It shows a list of all discoverable printers on the network.
4. Select a printer to add from the list. Verify that Bonjour is listed next to each printer under the Kind column.
   • Choose GRCC_StaffDept-Color or GRCC_StaffDept-Gray when charging to a shared department account.
   • Choose GRCC-PersonalPrinting-Color or GRCC-PersonalPrinting-Gray when charging a personal account.
5. At the bottom of the dialog box, check that Use is set to Secure AirPrint.
6. If Secure AirPrint is not displayed:
   • Close the Add dialog box.
   • Disconnect from the network, then reconnect to it again.
   • Verify that Secure AirPrint is showing.
7. Click Add.
8. Choose the desired document to print.
9. Within the print dialog box, verify that the printer you have added is listed for the Printer. If not, repeat the steps above.
10. Adjust printer specifications as necessary and click Print.
11. Enter your MyGRCC Username and Passphrase; then click OK.
12. Proceed to Step 2.

iOS

1. Open an app you want to print from.
2. Select the Share option within the app and then tap the Print option.
   • If the Share or Print options are not visible, check the help section of the app. Not all apps support AirPrint.
3. Within Printer Options, tap Select Printer.
   • Choose GRCC_StaffDept-Color-Ricoh or GRCC_StaffDept-Gray-Ricoh when charging to a shared department account.
   • Choose GRCC-PersonalPrinting-Color-Ricoh or GRCC-PersonalPrinting-Gray-Ricoh when charging a personal account.
4. Enter your MyGRCC Username and Passphrase; then tap OK.
5. Tap Options to adjust print specifications as necessary.
6. Tap Print in the upper-right corner.
7. Proceed to Step 2.

Step 2

Retrieving the print jobs

1. Go to your nearest Ricoh Printer.
2. Tap or swipe your RaiderCard on the printer.
   • Look for the card tap sign located on the printer.
   • If this is the first time you are using your RaiderCard on a Ricoh printer, it will ask you to associate it with an account.
     • Enter your MyGRCC Username and Passphrase to associate it with your card.
3. Alternatively, you can log in using the touchscreen by entering your MyGRCC Username and Passphrase.
4. Select the job to be printed.
5. Tap the Print option in the lower right.
6. Accepting charges will depend on which printer you selected to print from:
   • If you selected GRCC-PersonalPrinting-Color-Ricoh or GRCC-PersonalPrinting-Gray-Ricoh, your personal PaperCut account will automatically be charged.
   • If you selected GRCC_StaffDept-Color-Ricoh or GRCC_StaffDept-Gray-Ricoh, you will be prompted to choose either your personal or shared department account.
7. From here, you can:
   • Print all of your jobs by selecting the Print All button.
   • View details of a job by selecting the specific job.
   • Return to the previous menu using the Home button.
   • View other printer options using the Device Functions button.
8. When you are finished using the printer, be sure to tap the Log Out button in the top right.
   • Alternatively, you can tap your card again or press the physical Access key (open door icon).