Keyboard Not Working

Summary

Quick troubleshooting tips to try when a keyboard is not working before calling the IT Support Desk at -4357

Body

Issue

The keyboard on a workstation is not performing properly.

Environment

  • Classroom Technology
  • Faculty/Staff Workstation
  • Lab Workstation

Resolution

  1. Check the keyboard cable and ensure it is plugged into the computer.
  2. Unplug the cable, then plug it back in after a few seconds. If using a dock, unplug the dock and plug it back in.
  3. Try plugging the keyboard into a different USB port.
  4. Reboot the computer.

If the keyboard is still not working, please contact the IT Support Desk at ext. 4357.

 

Details

Details

Article ID: 308
Created
Tue 7/18/17 1:14 PM
Modified
Tue 3/31/26 11:58 AM
Accessibility Check
Yes

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