Reached limit for sending mail

Issue

User is receiving an error message: "You've reached a limit for sending mail. Your message did not send."

Environment

• Gmail

Information

Gmail enforces various sending limits to prevent spam and abuse. For detailed information on specific limits, see Google's support documentation (opens in a new window).

Once a user has reached the sending limit, they will need to wait 24 hours. This restriction cannot be lifted or bypassed.

Resolution

If a user regularly reaches these limits, they should consider using Element451 (opens in a new window), rather than Gmail, for mass communications.