View Your Submitted Tickets from the Portal

Question

How do I view tickets that I have submitted?

Environment

• IT Support Portal

Answer

1. Navigate to the IT Self-Service Portal
2. Click Sign in in the top right corner
3. Sign in with your MyGRCC credentials
4. Select the Services tab
5. Select Ticket Requests from the sub-menu
6. View all of your open tickets or update search parameters to view specific tickets