Popular Services
Form used when requesting any type of network account modification and rights provisioning including new hires, transfers, additional access, etc.
This service encompasses the new project request cycle which is an on-going request process.
Request assistance with Element451, GRCC’s AI-driven CRM for student applications, communications, campaigns, events, and more.
Request a network username change to match your new legal or preferred first name.
This service is available to faculty, adjuncts, staff, contingents, and student employees. Students requiring a loaner laptop should check out loaners through the library.
Request assistance with hardware related problems and issues.
Request all-purpose grcc.edu webpage help from the Web and Digital Strategy Team.
Google Groups allow you to communicate with large groups of people at GRCC.
Retired GRCC faculty and staff are eligible to request a retiree email to retain communication with the college.
Request orientation on one or more of GRCC's student or staff accounts.
Report printer problems or request help relocating or setting up campus printers.
The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department.
If an article is not found in the KB, submit your idea for one here.
This is a USB-C hub, which is a cost-effective and space-saving solution for adding ports to your laptop or PC, so you can connect those extra peripherals you'd love to use.
Report a lost or stolen GRCC computing device (laptop, hotspot, iPad, etc.)
GRCC Students and Staff are eligible for a free Microsoft 365 account with an active GRCC email address. Use this service to create your account today!