Popular Services

Form used when requesting any type of network account modification and rights provisioning including new hires, transfers, additional access, etc.

Information Technology offers access to campus computers.

Request removal of employee network and hardware rights.

Several technical issues may arise when traveling internationally. If you are leaving the country and plan to access any GRCC resources, we recommend you allow us to check for conflicts.

This service is available to faculty, adjuncts, staff, contingents, and student employees. Students requiring a loaner laptop should check out loaners through the library.

Request a network username change to match your new legal name.

Request software for a lab, instructor station or office system.

This service encompasses the new project request cycle which is an on-going request process.

Request computer peripherals, wireless accessories, etc.

Request a new computer for staff, labs, laptop carts, and tablets.

Use this form to request access to Adobe Named User Licensing.

Google Groups allow you to communicate with large groups of people at GRCC.

Reconfigure office setup, temporary office moves, and office relocations.

Request a computer replacement or upgrade.

Check-out a laptop cart for classroom, single-day use.

Retired GRCC faculty and staff are eligible to request their email account be converted to an @retiree.grcc.edu to retain communication with the college.

Request orientation on one or more of GRCC's student or staff accounts.

Report a suspicious email to Information Technology

The IT Knowledge Base (frequently referred to as the KB) offers quick access to articles designed to provide "how-to" steps and helpful answers to common questions about technology here at Grand Rapids Community College. Used to increase user self-independence, IT documents all commonly identified errors to support hardware and software issues, processes and procedures followed by the IT department. 

If an article is not found in the KB, submit your idea for one here.

Request access to GRCC buildings.

Request for access to course templates within Blackboard.

GRCC Students and Staff are eligible for a free Microsoft 365 account with an active GRCC email address. Use this service to create your account today!

Submit a request to Information Technology

An alias is a way to disguise an email address. Everything sent to an alias email address is actually received in the primary email account's inbox.