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Reset your network account password.

Request computer peripherals, wireless accessories, etc.

Request orientation on one or more of GRCC's student or staff accounts.

Request to have your Bitlocker Encryption Key recovered.

Request for access to Blackboard by an external user.

Requests regarding organizations within Blackboard.

Request for access to course templates within Blackboard.


Request closed captioning for an existing video.

Request a conference line for non-GRCC faculty or staff to call in at any time without making prior arrangements through IT.

Information Technology provides voice over internet protocol (VoIP) telephony for on campus conferencing needs.

GRCC IT puts an exceptional focus on customer success. We are available to offer you consulting on any of our services to make you more proficient.


Correct and up-to-date information in 25Live is crucial to its effectiveness.

Copying or moving of data from one instance of PeopleSoft to another (e.g. CSTST to CS9PROD)