Keyboard Not Working

Issue

The keyboard on a workstation is not performing properly.

 

Environment

  • Classroom Technology
  • Faculty/Staff Workstation
  • Lab Workstation

 

Resolution

  1. Check the keyboard cable, ensure that it is plugged into the computer
  2. If the cable is plugged in, unplug it, plug it back in after a few seconds.
    • If the computer is plugged into a dock, unplug the dock and plug it back in after a few seconds.
  3. If that does not work, plug it into a different port, wait a few seconds.
  4. Reboot the computer 
  • If you have tried all of these steps and the keyboard is still not working, please contact the IT Support Desk at -4357

Details

Article ID: 308
Created
Tue 7/18/17 1:14 PM
Modified
Tue 8/20/19 3:19 PM