Session Overview
This session revisited and reaffirmed the workplace norms at M-TEC, with an emphasis on trust, accountability, respect, and intentionality. The discussion reinforced the importance of team culture during times of transition, while providing updates on staffing and future needs.
Workplace Norms Overview
Self-Reflection as a Source of Change
- Team members are encouraged to view themselves as cultural change agents.
- Reflection helps redirect focus from external factors to meaningful internal actions.
- Graduation ceremonies were cited as moments for reflection on impact.
Valuing Diversity and Inclusion
- Diversity of thought, experience, and background strengthens the team.
- Emphasis on cognitive diversity as a driver of better problem-solving.
- Inclusion must be practiced daily through listening, empathy, and curiosity.
Respect and Civility in Communication
- Speak with kindness and professionalism.
- Assume best intentions in colleagues.
- Avoid negative “sideline” conversations; use direct and respectful communication instead.
Trust and Accountability
- Honor commitments and be transparent when challenges arise.
- Mistakes should be addressed promptly and respectfully.
- Accountability is shared across the team, not left solely to leadership.
Affirming Positive Contributions
- Recognize small wins and celebrate team achievements.
- Express appreciation openly and sincerely.
- Avoid sarcasm as a primary communication style.
Respecting Shared Workspaces
- Be mindful of noise, space usage, and virtual meeting etiquette.
- Use designated spaces for private or sensitive conversations.
- Avoid political or religious discussions in open office areas to maintain psychological safety.
Cultural Reinforcement
- The norms were created through intentional dialogue and activities.
- They remain active expectations, even for staff who did not participate in their creation.
- Suggestions were made to revisit and refresh the norms periodically to reflect team dynamics.
- Transparency and openness were highlighted as essential tools for reinforcing culture.
Staff and Structural Updates
- Bethany will transition to a new opportunity in Transfer Activation Services within two weeks.
- Thomas has resigned; his financial-focused role provided useful feedback for potential restructuring.
- Recruitment is ongoing for the Job Training Program Manager role and other positions (e.g., community recruiter for Kellogg).
- John emphasized the importance of onboarding support and transition documentation to manage staffing changes effectively.
Final Thoughts
- Culture is built through consistent, small actions, particularly during transitions.
- Workplace norms should be lived daily, not just kept as a document.
- John reminded staff that his office is open for support and encouraged open communication.
- The mission of M-TEC is best served through unity, respect, and mindfulness.
Panopto Recording