New "Balance Due" Category in Navigate

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The Student Experience Team has worked with IT to develop a new Navigate category called "Balance Due". The category will populate when a student has a Net Balance for the next upcoming term. For example, if the category is displayed during the summer semester, this would indicate that the student has a Net Balance Due for the coming Fall semester. This does not imply that the student has an overdue balance for the current term. 

The purpose of this category is to guide interactions with students and to use as a filter for communications and reporting as upcoming tuition deadlines near. The goal is to maximize targeted interactions with students regarding their balance to reduce the number of administrative drops for non-payment.

Note: Only GRCC employees who have access to view categories on student profiles in Navigate will see this information displayed. The primary audience for this information is College Success Coaches and Academic Advisors. 



 

Details

Details

Article ID: 3146
Created
Mon 7/10/23 3:53 PM
Modified
Mon 7/10/23 3:53 PM