Search 25 Results
Can't Find What You Are Looking For?
Sign In Now
You are currently not logged in and some search results only show up if you login.
You are currently not logged in and some search results only show up if you login.
Display issue when submitting a timesheet
Issue
A supervisor is unable to approve a timesheet for an employee because it does not display correct in their timesheet approval queue.
Environment
Perceptive Content
Microsoft
Transferring Google Drive file or folder ownership
Question
How do I transfer ownership of a file to my supervisor or someone else at GRCC?
Environment
Google Workspace
Google Drive
Answer
Navigate to your
Submit Network Account Provision Form
Eligibility
Any hiring supervisor may submit a request on behalf of an employee. Logging into Support Desk Service Catalog is required to use this service, hence a physical form is no longer required if it is submitted via the Support Portal.
Temporary Admin Access Pre-Approval
approval of future temporary admin access requests.
Key Features
The ability to request temporary administrator access to devices
Eligibility
Full time staff and faculty
Requirements
Approval from Dean/Supervisor and IT Security Required
Overview of all Network Accounts
Information
Managers, Department Secretaries, Supervisors: New employees will need to have a Network Account Provisioning Form completed by their supervisors. This form can be found in our service
International Travel Security Check
form.
Supervisor approval is required for use of college equipment in remote locations according to the Use of College Equipment Off College Property policy 11.6.
Key Features
Access
How do I setup my timesheet?
Supervisor E-mail - Use your supervisor’s GRCC email address
Save the excel sheet to your J:Drive
Note: If you are on a newer version of excel, you may get a warning when saving. If so click on continue to save.
Accessing GRCC Resources While in Another Country
supervisor or dean (as noted in Use of College Equipment Off College Property policy 11.6)
If there are special software needs, those exception need to be address by Information Security and the Director of
Updating and Verifying Departmental Phone Hours
still request hours changes through the IT Services Support Desk.
Answer
Note: Only department supervisors have access to make changes and verify phone hours.
Note: The IT department
VPN Network Drive Exemption
This form allows supervisors to provide justification for retaining network drive access via the VPN for their employees. ... Introduction
All GRCC Staff and Faculty have been granted access to connect to GRCC's VPN which allows GRCC IT to keep your system up to date. For data security purposes, the J: and S: network