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Timesheet submission not received by supervisor
How to troubleshoot an issue where an employee's timesheet has not been received by the supervisor. ... Issue
An employee has submitted their timesheet, but their supervisor has not received it in Perceptive Content.
Environment
Perceptive Content (ImageNow)
eDocs
Delegating Backup to ImageNow/Perceptive Content Supervisor Queue
Updating backup supervisor queue delegation or proxy to Perceptive Content using the Online Center ... Question
How do I delegate my Supervisor/Timesheet approval queue to another employee?
Environment
Perceptive Content (ImageNow)
Online Center
Answer
Users with
Request VPN Access
GRCC's VPN (Virtual Private Network) provides direct access to the college's shared drives and on campus required resources such as the use of the Cisco Softphone. Requests are limited to staff with prior supervisor approval. ... Description
Full detailed description of the service
Key Features
Access to the Virtual Private Network for use of the Cisco Softphone
Eligibility
Staff and Faculty with prior supervisor approval
Requirements
Supervisor approval required
Employee Separation
Introduction
Supervisors can submit a Network Account Provisioning form to deactivate an employee's rights upon separation, retirement, or temporary leave from GRCC.
Eligibility
Hiring Supervisors
Unable to Route Forward Timesheet or Leave of Absence
Issue
When a Supervisor routes a document forward the receive the error message:
This item does not meet the route condition. Select an alternative route or contact your ImageNow administrator
Door Access
Introduction
Supervisors may request key and RaiderCard building access from Campus Police. Requesting this service directs users to the applicable form.
Key Features
Door access is granted
SSRS Login Request
reports give you a quick interactive list of variables to retrieve enterprise-level data for information consumers, information explorers, and analysts.
Eligibility
Needs to have supervisor approval.
Request Siteimprove Account
, etc.)
Identifies Accessibility Issues
Eligibility
Must be Web Editor or a supervisor of a Web Editor
Website Access Request
the college’s website that best fits your role and position.
Key Features
Website Access Review
Grant access to new departments
Remove access that is no longer required
Eligibility
Website editor access must be requested by department supervisor.
Web Editor Training
profile
Update Department homepages
Update documents
Review pages for common accessibility errors
Eligibility
Website editor access must be requested by department supervisor.
Web Content Edits and Development
you get a handle on the content that best supports our users. Webforms can collect information from website users.
Key Features
Write, edit and review website content
Site audit and organization
Analytics
Webform Development
Eligibility
Website editors or department supervisors
Pyramid Login Request
analysis.
Eligibility
GRCC Faculty and Staff that have supervisor approval and go through Pyramid training
Adobe Creative Cloud for Personal Devices
temporary Creative Cloud accounts for part time faculty/staff available upon request and pending supervisor approval.
All other faculty and staff may purchase a discounted license through Adobe's website
Transferring Google Drive file or folder ownership
Question
How do I transfer ownership of a file to my supervisor or someone else at GRCC?
Environment
Google Workspace
Google Drive
Answer
Navigate to your
Submit Network Account Provision Form
Eligibility
Any hiring supervisor may submit a request on behalf of an employee. Logging into Support Desk Service Catalog is required to use this service, hence a physical form is no longer required if it is submitted via the Support Portal.