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- Knowledge Base
- Software
- Microsoft Windows
How to set active hours on your Windows Machine
- Knowledge Base
- Hardware
This user guide is to be used in conjunction with on-site training. The following graphics shown are used in a common checkout procedure and while your individual kiosk user interface could contain slightly different graphics or flow the general idea should be same.
- Knowledge Base
- Software
Instructions for obtaining and installing Windows 10 on Parallels for Desktop Mac.
- Knowledge Base
- Software
Instructions for installing the VMware Horizon View Client onto a personal or college machine.
- Knowledge Base
- Google Workspace (formerly G Suite)
While accessing Google Meet within VMWare Horizon Client, the camera and microphone on the host machine will not be recognized.
- Knowledge Base
- Printing Services
Instructions for restarting or power cycling the printers in case of an error message.
- Knowledge Base
- Hardware
Information regarding Holland Home computers and user accounts.
- Knowledge Base
- Printing Services
What to do when your Konica printer is giving an error stating the waste toner container is full or needs to be replaced.
- Knowledge Base
- Software
When you log off our VMware all files are lost, please remember to save to an alternate location.
- Knowledge Base
- Printing Services
HP printers are not covered under Konica, and should be directed to ePrint
- Knowledge Base
- Enterprise Applications
- Document Imaging
How to resolve issues with being unable to email yourself within Perceptive Content (ImageNow)
- Knowledge Base
- Software
Troubleshooting when you getting an error stating a Chrome Browser Extension has been blocked by administrator.
- Knowledge Base
- Accounts & Access
- RaiderCard
Adding funds to your RaiderCard online using a credit/debit card.
- Knowledge Base
- Academic Technology
- Respondus
- Respondus Lockdown Browser
Instructions on resolving the "illicitly modified" error message received when launching Respondus Lockdown Browser on a student loaner laptop.