Unofficial Transcripts not Opening

Summary

When selecting to view unofficial transcripts, you must allow pop-ups in your browser settings.

Body

Issue

A student is trying to view their unofficial transcripts, however when clicking the link nothing happens.

 

Environment

  • Online Center

 

Resolution

If you click to view your generated transcripts and nothing appears, check that you are selecting the proper type (job training, unofficial, etc.). Also check your pop-up blocker settings within your browser. This is usually indicated by a icon that looks like a window with a ban symbol  over top once the pop-up has been blocked. It will appear in your address bar, and can be clicked to allow the pop-up.

Instructions for allowing pop-ups by browser

Details

Details

Article ID: 579
Created
Wed 9/20/17 1:58 PM
Modified
Mon 8/5/24 9:06 AM

Related Articles

Related Articles (2)

How to request an official transcript if you were in the Job Training Program.
Instructions on how to view and print an unofficial transcript on the Online Center.