00001871 - Director of Student Life and Conduct

The Director is a member of the leadership team for the division of Student Success. This position provides oversight of the Office of Student Life and Conduct and Campus Dining. The department serves the college and students in several ways. These include front desk services/sales (Raider Cards, bus passes, movie tickets, etc.), coordinating all major student events, oversight of campus student clubs/organizations, oversight of the food pantry and resources to address student basic needs insecurity, dining services, prevention and awareness training for students, and enforcement of the Student Code of Conduct and Behavioral Intervention Team. The Director holds major responsibilities in leading these areas and ensuring overall productive operations of these duties and services.

Requisition ID:
Position Number: 00001871
Employee Group: Professional, Management and Administration
Schedule: 40 hours/52 weeks
Compensation:
Benefits: Full-time Part-time Limited Benefits
Reports to:
Posting Opens:
Posting Closes: 

ESSENTIAL FUNCTIONS

• Supervise the Student Life and Conduct staff, including four full-time staff members, a contingent employee, and student staff

• Provide leadership and administration for student conduct and a wide range of student activities that promote student growth, involvement in learning and engagement in campus life

• Serve as Budget Control Officer, including monitoring and oversight for 11 departmental budgets and allocations and approximately 40 student organization budgets and allocations funded by the Student Activities Fee

• Ensure compliance with Federal regulations and GRCC policies and procedures as they relate to student conduct, student activities, fundraising organization and sponsored events

• Coordinate and maintain the regular revisions for printed and online materials for student life, student conduct and the student complaint process

• Coordinate with staff the development of annual goals and objectives for the office related to mission, values and the GRCC Strategic Plan

• Develop partnership and collaborative relationships with departments across campus to increase student involvement and develop inclusive programming initiatives

• Maintain and identify resources that reduce the impact of student basic needs insecurities

• Collaboratively initiate and implement outreach and educational programs to educate students, faculty and staff on student rights and responsibilities including supporting college processes

• Develop and implement an on-going marketing campaign for student life and student conduct and its programs and services

• Design and administer data collection surveys and other assessment tools necessary to effectively lead Program Review for the office

• Coordinate and maintain technology needs for the office

• Administer the day-to-day process by which the College responds to reported student conduct concerns and violations

• Conduct student conduct investigations, maintain appropriate records, monitor sanctions and follow-up with complainants when necessary

• Prepare, document and maintain code of conduct files and correspondence for concerns, investigations and code of conduct action follow-up

• Provide co-advisement to Student Government, the student governing organization in the planning, organizing, implementing and evaluation of activities for the GRCC student body

• Provide assistance to student organizations and/or individual students in organization development, program planning, and leadership development opportunities

• Collaborate with the Cares Network team and support behavior related Early Alert and referral issues

• Serve as chair of the Behavioral Intervention Team, providing team oversight, meeting management, case tracking and response as needed

• Maintain contact with faculty and staff members regarding students who have been referred to conduct or BIT by tracking notes in Advocate and following up in person by email or phone

• Responsible for communicating appropriate summaries and information to college officials regarding student conduct and student life

• Review student conduct and student life administrative policies and procedures and make recommended changes as appropriate

• Coordinate the complaint management response system including tracking trends, data collection, measuring effectiveness and reporting

• Oversee contract negotiations for Student Life sponsored performances, student organization service providers, and fundraising requests

• Oversee campus food service contracts including the Raider Grille and Quiet Café

• Oversee the management of special campus events including Leadership Recognitions, Finals Relaxer, and Welcoming Activities

• Oversee the management of the Raider Card System for students and staff

• With support of the GRCC Communications team, lead the development and production of departmental webpages

• Oversee development, coordination, and delivery of training to the student body regarding prevention and awareness of sexual violence and drugs and alcohol

• Promote student involvement in out-of-class student learning opportunities through partnerships with faculty and academic programs that generate meaningful learning and student development

• Promote student wellness and recreation through initiatives that include intramural and student recreation activities, and events that promote healthy physical, emotional and social wellness

• Facilitate the development of new programming initiatives and or changes that are responsive to the needs and interest of the student population

• Identify and access both campus and community resources when needed to advocate in the best interest of students and their continued success

• Assist in the coordination and management of the annual Commencement, with primary oversight of student participation and line up

• Provide support to Grad Fest by coordinating Student Life related tables for the event (such as check-in, ticket distribution, Phi Theta Kappa medallion sales, and commencement related details/information.)

• Serve on college committees, teams and community projects as appropriate and requested.

• Persons in this role are identified as a Campus Security Authority (CSA). CSA's will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act

• Provide general support to all Student Life office functions and events

• Serve on the Strategic Leadership, Ethics and Compliance Team

• Serve as the designee for the Dean of Student Success and Associate Dean of Student Success, Persistence & Completion when needed for events or meetings

• Assist with Student Life counter services including duties related to opening and closing the office

• This role is a Campus Security Authority (CSA). CSAs will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act.

• Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position

• Performs other related duties as assigned

JOB SPECIFICATIONS

Educational Credentials

• Master’s degree in Student Affairs or related field, required

Work Experience 

• A minimum of 5 years, full-time professional experience in higher education, preferably with experience in student conduct and coordinating student activities or college student affairs

Skills

• Critical thinking, using logic and reasoning to identify solutions, conclusions or approaches to problems

• Active listening, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interruption at inappropriate times

• Communication, effective written and verbal communication skills

• Leadership, looking at the larger picture of the institution and applying knowledge, skills and abilities to move forward departmental initiatives

• Conflict management & resolution, handling difficult and sensitive situations in a thoughtful and consistent manner

Physical Demands

• The position requires long periods of sitting, standing, reading and writing, listening and speaking

• Ability to lift equipment and furnishings to support major campus events (20-30 pounds)

• Noise level is usually moderate, though at certain events can be loud/very loud

Mental Demands

• Understanding of student assessment tools, data collection, as well as procedures for tracking student and service satisfaction

• Excellent interpersonal skills including oral and written communication

• Demonstrated ability in planning, marketing, and implementing complex programs and projects

• Demonstrated ability in working with a broad range of activities, leadership development models and the development of new programs/services

• High level of energy, creativity, enthusiasm and motivation

• Commitment to continuous quality efforts – both organizationally and individually

• Proven problem solving, mediation, and decision-making skills

• Ability to work collaboratively and be a team player

• Experience in budget planning and monitoring

• Ability to perform functions of the job efficiently and effectively in stressful situations

• Demonstrated ability to work and communicate effectively with a diverse student body, staff and members of the larger community

• Possess the personality and enthusiasm to work with students, college staff and general public

• Proficient in software applications including Microsoft Office (MS Word, Excel, Publisher, Power Point), and Google Suite

• Ability to acquire operational knowledge of campus technologies. Including but not limited to PeopleSoft, EAB Navigate, and Advocate

• Ability to take initiative, to follow through, and effectively manage multiple projects in a timely manner

• Possess excellent proofreading and editing skills

• Excellent public relations and customer service skills

• Ability to handle confidential material judiciously

Working Conditions

• GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website

• Primarily office/desk work

• Position requires ability to stand/walk for long periods of time during major events

• Some travel to the regional campus locations may be required

• Some nights and weekends required

• Ability to have a flexible schedule to accommodate early morning, late evening and/or weekend activities