Can't enroll in a course after completing online orientation

Summary

Summary of the Orientation Hold removal timeline

Body

Question

Why can’t I enroll in courses after I’ve completed the online orientation in Blackboard?

 

Environment

  • Online Center
  • Blackboard

 

Information

Once orientation is completed, it can take between 30 minutes to an hour (sometimes even longer) for the hold to be removed from your account, allowing you to enroll in courses.

 

Answer

Wait up to about an hour and try to enroll in classes again. If you still cannot enroll 90 minutes after completing the orientation, please contact IT Support at 616-234-4357 or itsupport@grcc.edu for assistance.

Details

Details

Article ID: 4470
Created
Wed 5/21/25 9:39 AM
Modified
Mon 6/2/25 4:23 PM