Body
Question
How do I update my personal voicemail greeting?
Environment
Information
Use these instructions to update your personal voicemail greeting in Zoom Phone
Answer
Desk Phone
Press the Messages (envelope) button on the phone and enter your PIN.
If you don't know your Zoom PIN, login to grcc.zoom.us, click on Phone on the left followed by Settings on the right. Scroll about 2/3 of the way down and click "Show or Edit" next to PIN Code.
Press 2 to update your greeting.
Zoom Website
Browse to https://grcc.zoom.com/signin. If prompted, enter grcc for the domain/site.
Log n using your MyGRCC credentials.
Click the Phone section on the left
If not already selected, select Settings on the right.
Under Business Hours, make sure the Action for "If a call is not answered" is "Forward to voicemail/vidomail"
Under Greeting & Leave Voicemail Instruction, choose one of the following:
Choose From Asset Library - if you have an existing greeting you want to reuse
Add Audio - to create e new greeting.
If you are choosing an existing greeting, select the greeting and click save. Alternatively, you can edit the greeting before applying it by clicking the three dots on the right and selecting "Edit".
For a new greeting, there are 3 options:
Text to Speech - Type a message and select an AI voice to read it.
Upload from Computer - Choose a prerecorded audio file on your computer
Record by Computer - Press the Red dot to begin recording and again to stop the recording.