Body
Information
Business Hours can be set in order to route calls to different locations based on the time the call is received.
Environment
Process
- Launch preferred browser
- Navigate to https://zoom.us
- Log in using Google or MyGRCC login credentials
- Click My Account
- Click Phone from left side menu
- Click Settings tab
- Scroll down to Business Hours
- Click Edit
- Choose dates and times for business hours
- Click OK
Determine what happens during off hours
- Scroll down to Closed Hours
- Select what to do when busy on another call and when call is not answered