Body
Question
How do I set up my Voicemail greeting?
Voicemail is delivered to your e-mail address and is also available on the Voicemail tab in the Phone section of Zoom Workplace.
Environment
Answer
Access Voicemail Settings
- Launch preferred browser
- Navigate to https://zoom.us
- Log in using Google or MyGRCC login credentials
- Click My Account
- Click Phone from left side menu
First Time Setup
- Choose a PIN and type in Set PIN code to listen to voicemail by telephone
- PIN Code should be 5 to 20 digits
- Click Setup
Setup a Voice Mail Greeting
- Click Settings tab
- Locate Greeting & Leave voicemail instruction
- Click Edit
- Click Add Audio
- Choose audio type tab
- Text to Speech
- Add a name for the greeting to Asset Name field
- Ex. Daytime greeting, vacation greeting, campus closed greeting, etc.
- Choose Voicemail greeting in Category field
- Choose language and voice
- Type a greeting in Message to play field
- Click Add
- Upload
- Add a name for the greeting to Asset Name field
- Ex. Daytime greeting, vacation greeting, campus closed greeting, etc.
- Choose Voicemail greeting in Category field
- Click Upload
- Choose a file with pre-recorded message
- Click Add
- Record by Computer
- Add a name for the greeting to Asset Name field
- Ex. Daytime greeting, vacation greeting, campus closed greeting, etc.
- Choose Voicemail greeting in Category field
- Click Record
- If prompted, allow Zoom.us to access microphone
- Record Message
- Click Stop
- Click Add
Assign a previously created greeting
- Click Settings tab
- Locate Greeting & Leave voicemail instruction
- Click Edit
- Click Choose from Asset Library
- Select the desired greeting
- Click Save