Body
Question
Will I be getting a new phone on my desk?
Environment
Answer
If you qualify for a desk phone, yes.
Your EBCO will work with your BCO and/or supervisor to get your preference on a desk phone or softphone. If you choose a softphone, it will come with a wireless headset. If you choose a desk phone, there will not be an option to use a headset. The default choice will be a desk phone with no headset.
You can find more information on choosing between the two in this knowlegebase article.
Classrooms will continue to have physical phones. Desk phones will be placed in “common areas” such as adjunct spaces and tutoring labs.