Projector not displaying an image

Issue

A classroom projector is not displaying anything or not the intended source output from the multimedia rack/podium.

Environment 

• Classroom Technologies

Resolution

1. Reboot the computer if there is unintended outputs on the projector that differs from the Instructor Monitor.
2. Is the projector on?
   • Is there a light shining from the lens of the projector? (Do not look directly into the light!)
   • If there is no light, or nothing is displaying on the projector screen, try toggling the Display OFF and ON
     • Note: It can take a few minutes for the projector to turn off or on. Often times you will hear a beep as well as the fans when starting up.
3. Make sure the AV MUTE button is not active.
4. Is there a solid green indicator light anywhere on the projector?
   • Anything other than a solid green indicator light could indicate the projector is off, sleeping, or not functioning properly.
5. Select a different source than the one you are trying to use, and then switch back to the desired source.
   • Note: To effectively toggle between inputs, both inputs must be on.
6. Are the video cables connected securely?
7. If using a personal computer or a multimedia station with a laptop:
   • Press FN+F4 or Windows  + P to toggle display settings
     • Make sure Extend or Duplicate/Mirror display is selected

If you have tried all of the following and the projector still is not displaying anything, please call the IT Support Desk at (616) 234-4357