Support for Respondus LockDown Browser

This article provides information on how to get assistance with Respondus LockDown Browser at GRCC.

Question

How can I get help with Respondus LockDown Browser? 

 

Environment

• Respondus
  • LockDown Browser

 

Answer

Installation/troubleshooting 

• Contact the IT Support Desk at (616) 234-4357 or email ITSupport@grcc.edu. 

Student assistance using LockDown Browser 

• Contact the instructor of the course.

Faculty training using LockDown Browser

• Contact TLDE at (616) 234-3205 or email TLDE@grcc.edu.

 

Additional Information

• Visit the Respondus Support page for additional support. 
• View the Respondus Status page to identify potential outages.