Blackboard Requiring Password for Test

This article provides instructions how to resolve an issue where Blackboard is requiring a password for an exam.

Question 

When attempting to take a test in Blackboard that requires Respondus LockDown Browser, I receive a notification to enter a passphrase (password).  

 

Environment

• Respondus 
  • LockDown Browser
• Blackboard

Answer

If you try to access the test outside of Respondus LockDown Browser, you will be prompted to enter a passphrase (password). To avoid this, make sure that LockDown Browser is installed and running on your computer before you attempt to access the test.  Do not ask your instructor for the password.