Instructor Course Availability in Blackboard

The article offers instructions for instructors to troubleshoot why a course may not appear in Blackboard.

Issue

A class that I am suppose to teach for the upcoming semester is missing from my course list in Blackboard.

 

Environment

• Blackboard
• PeopleSoft

 

Resolution

Reference the suggestions below.

• Within the Courses page, click Current Courses > Upcoming Courses and verify it is not listed there. 
• Verify the course is listed in your Online Faculty Center. 
• Verify that it has been at least 15-30 minutes since the course has been assigned by your department. 
• For-Credit Blackboard course shells are created 45 days before the semester start date as indicated in PeopleSoft. 
• Non-Credit Blackboard course shells are created 30 days before the course start date indicated in PeopleSoft.
• New Faculty and Adjunct Faculty will have access to Blackboard 30 days prior to their hire date by Human Resources.
• Contact your department to determine if the course was properly assigned in PeopleSoft.  Your departments Support Professional should be able to assist. 

For additional assistance, submit a ticket to IT Support or call (616) 234-4357.