Unable to Upload Document from OneDrive in Blackboard

How to troubleshoot when a student is unable to upload documents stored on Microsoft 365 OneDrive to Blackboard.

Issue

When attempting to upload a document stored in Microsoft 365 OneDrive app, an error message is received indicating that Blackboard needs administrator approval to access resources in the organization. 

 

Environment 

• Blackboard
• Microsoft 365
  • OneDrive

 

Resolution

Microsoft OneDrive is unsupported by GRCC and storing content in your GRCC Microsoft account is discouraged. If students would like to submit assignments through Blackboards Cloud Services upload feature, it is advised they use their GRCC Google Drive account.